In the days of our knowledge society shaped by the internet, digitalization and globalized competition, well-informed customers are presented with a huge variety of choices between high quality products and services in all price segments. Being very much aware of that, customers today do consider it a standard for companies to do more than simply ‘care’ – they expect true excellence.
That is why Yource Bulgaria strives day in, day out to provide excellent, unique customer experiences – both to our clients and their customers reaching our agents.
Our contact center in Bulgaria can serve your customers through a multitude of channels
- Voice
- Chat
- Social Media
- Text
Our contact center solutions
- Are always delivered via IT solutions tailored to the specific needs of your project
- Are always fine-tuned for different business segments across a plurality of communication channels for all European markets in a multitude of European languages
Our highly skilled and motivated staff is dedicated to making sure no customer request remains unattended, all is done within previously agreed and documented timeframes and at an excellent quality level.
Driven by the ambition to always be our clients’ best choice in this line of business, we offer assistance in evaluating their individual needs and custom-fit our services around these.
Let us know if there is anything we may be able to do for you.