Our Mission, Vision,

Values & CSR

Our Mission, Vision, Values and our responsibility towards society are invaluable to us.

They are our guiding lights which keep us focused on what's important.

Our Mission, Vision,

Values & CSR

Our Mission, Vision, Values and our responsibility towards society are invaluable to us. They are our guiding lights which keep us focused on what's important.

Our Mission

We are proud of who we are because we stay true to ourselves, and we are honest with our clients, their customers and our employees.​

Proud supplier of honest customer experiences

Our Vision

Being recognized as the best choice is an ambitious goal but it’s also what makes us different. We want to get the recognition that we are indeed the best choice when it comes to nearshore Business Process Outsourcing. Customer Experience is about delivering experiences people love. Experiences based on trust and honesty. We at Yource Bulgaria & Greece want to make a difference in a world where customers are always expecting more and better.​

Being recognized as the best choice for nearshoring BPO

Our Mission

Being recognized as the best choice is an ambitious goal but it’s also what makes us different. We want to get the recognition that we are indeed the best choice when it comes to nearshored Business Process Outsourcing. Customer experience is about empathy. It’s about delivering experiences people love. Experiences based on trust and honesty. We at Yource Bulgaria want to make a difference in the world where customers are always expecting more and better.

Yource Bulgaria Mission

Proud supplier of honest customer experiences

Our Vision

Our vision and mission are important to us; they enable us to create the company we’ve always dreamed of.

We’re proud of who we are because we stay true to ourselves and we’re honest towards our customers, consumers and clients.

Yource Bulgaria Vision

Being recognized as the best choice for nearshoring BPO

Our Values

We stand in for our values as individuals, as a team and as a company. They enable us to grow, to stay focused and to build a company that will be great to be part of. We apply our company values every day, in everything we do! ​

Our responsibility towards society

Firmly believing in our Values, as well as in our extensive Code of Ethics, we strive to create a work environment for our employees which is free from discrimination based on gender, age, religious or political beliefs, sexual orientation, cultural or natural origin and harassment or coercion of any kind. We do not tolerate discrimination.​


​We frequently organice charity events, and actively encourage and support our employees to share and organize their own events to bring people together with the aim to do good, and give something back to society, to which we all belong. Our building is BREEAM certified, and (social) sustainability is a major criteria when choosing our vendors.​


We do not engage in any partnerships with companies that do not share our views regarding CSR, good business conduct and sustainability, be it social or environmental.​