Social Media Monitoring

"Social care" is not a new concept, yet providing multi-channel support that includes social media can be a real challenge for companies as well as an opportunity to positively impact sales and customer loyalty.

Yource Bulgaria Social Media Solutions will help you be where your customers are!

To secure your customers’ voice is being heard and answered, we use different tools and practices; our experienced specialists are always up to date with the latest social media trends in order to be able to engage instantly with your customers and offer them the quality care they deserve.

Through daily social media monitoring, analysis and real time customer engagement we are able to identify key influencers for your brand and create new potential for your businesses.