Mission, Vission & Values read more

Vision and Mission

Our vision and mission are important to us; they enable us to create the company we’ve always dreamed of.

We’re proud of who we are because we stay true to ourselves and we’re honest towards our customers, consumers and clients.

vision Our vision: Being recognized as the best choice for nearshoring BPO

Being recognized as the best choice is an ambitious goal but it’s also what makes us different. We want to get the recognition that we are indeed the best choice when it comes to nearshored Business Process Outsourcing.

mision Our mission: Proud supplier of honest customer experiences

Customer experience is about empathy. It’s about delivering experiences people love. Experiences based on trust and honesty. We at Yource Bulgaria want to make a difference in the world where customers are always expecting more and better.


We apply our company values every day, in everything we do! Our values are our guidelines - as individuals, as a team and as a company! They enable us to grow, to stay focused and to build a company that will be a great place to be part of.

  • Have fun in the office
  • Obsessed by Customer Excellence
  • Respecting other opinions
  •   I  take ownership
  • Zest is what I add, service is who I am
  • Open-minded towards change
  • Never being satisfied with the average