Our Blog

8 May 2015

Subway extension to Yource Bulgaria offices opens.

Today, 8th of May, the extension of line 1 of the Sofia subway will be a fact and the subway will be reaching our office and Business Park Sofia. The underground access is within walking distance (150 m) of our office. The total cost of the project amounts to € 44M and the new segment will be used by more than 42,000 people on a daily basis. It will facilitate and shorten the daily travelling of our employees substantially.
6 February 2015

First surveillance audit EN15838 (ECCS) at Yource Bulgaria successful

This week Yource Bulgaria was undergoing its first EN 15838:2009 (ECCS) annual surveillance audit. For 2 and half days Mr. Rulev from SGS was checking how compliant we are in our work to the standard’s requirements. We are proud to announce that Yource Bulgaria was confirmed as completely compliant with the strict requirements of the EN 15838 standard and therefore well established in providing a high quality service to its clients. Mr....
14 September 2014

Controlling audit ISO 9001: 2008 at Yource Bulgaria successful

In regards to Yource Bulgaria’s ISO 9001: 2008 standard certificate , a controlling audit took place at the offices of the company in the towns of Sofia and Veliko Tarnovo. The dates of the audit were September 11th and 12th.  The audit was held by an external company – “Intertek” – and was completed successfully! The management would like to thank all friends of Yource Bulgaria for their continuous...
18 July 2014

Supported Charity Campaign gives fruit

Ever since the start of the charity campaign launched by Idea In Action, Yource Bulgaria's friends have been avid supporters of this noble act of kindness. The mission of Idea In Action combines charity with environmental awareness and quite naturally drew us in as a Green-Thinking and Socially Responsible team. By doing something as simple as collecting plastic caps we can actually make the lives of orphaned children at least a bit...
11 June 2014

Yource- Bulgarians relay racing for charity in "Business Run"

Yource Bulgaria took part in a charity relay race last Sunday. The event took place in Business Park Sofia and was called "Business Run" . Over 100 teams from various companies and organizations supported the project focused on fundraising for developing Centres for Maternal and Child Health in Bulgaria under the slogan of “Best start for every child” . The cause is a partnership established between UNICEF and Postbank. Our...
10 April 2014

Yource Bulgaria Charity Food Sale, 2nd edition

March 31st was the day of the first Yource Bulgaria Charity event for this year. Training room “Pirin” hosted the Charity Food Sale – an event, aiming to support the “Dechitsa” foundation in their mission of making the life of orphaned children a bit easier by buying various supplies & appliances for them. Many Yource Bulgarians volunteered to participate in the event by preparing a home-made meal – for...
20 March 2014

Charity Cause selected for Yource Bulgaria to support

The results of Yource Bulgaria’s “Propose a cause” initiative are out. First of all, we would like to thank all friends of Yource Bulgaria for being so active and proposing so many causes!  The one that got the most votes was proposed by our colleague Denitsa Encheva from the HR department – she is a volunteer at the “Dechitsa” foundation. This is an organization helping orphaned children in institutions...
10 March 2014

Propose a Cause

Yource Bulgaria has always supported and organized various Charity initiatives, as the team considers them to be a significant part of Yource Bulgaria’s social responsibility and company culture.  This year the company will be keeping up the spirit of generosity and kindness, but with a different approach - we wanted to make the people even more involved in those events so we invited all friends of Yource Bulgaria to propose...
23 December 2013

Аudit ECCS (EN 15838) at Yource Bulgaria Successful

The final stage of the European Contact Centre Standard ECCS (EN 15838) audit took place in the offices of Yource Bulgaria last week. The audit was successful! Yource Bulgaria  has met all requirements of the ECCS which, as of January 2014, makes it the first Contact Centre in the Balkans to have obtained this challenging standard. According to the auditors Yource Bulgaria is “in the avant-garde of the Contact Centres in Europe with...
20 December 2013

Yource Bulgaria Pre-Christmas Charity Week

The big family of Yource Bulgarians is wrapping up a rather special Charity-inspired week only a couple of days before the most magical holiday of the year. Four different initiatives took place in the offices of the company this week. Much needed consumables and toys were bought for the Pediatric Oncology Department at the University Hospital "Tsaritsa Yoanna – ISUL” with the donations of both employees and management and were...