Our Blog

10 April 2014

Yource Bulgaria Charity Food Sale, 2nd edition


March 31st was the day of the first Yource Bulgaria Charity event for this year. Training room “Pirin” hosted the Charity Food Sale – an event, aiming to support the “Dechitsa” foundation in their mission of making the life of orphaned children a bit easier by buying various supplies & appliances for them. Many Yource Bulgarians volunteered to participate in the event by preparing a home-made meal – for...
20 March 2014

Charity Cause selected for Yource Bulgaria to support


The results of Yource Bulgaria’s “Propose a cause” initiative are out. First of all, we would like to thank all friends of Yource Bulgaria for being so active and proposing so many causes!  The one that got the most votes was proposed by our colleague Denitsa Encheva from the HR department – she is a volunteer at the “Dechitsa” foundation. This is an organization helping orphaned children in institutions...
10 March 2014

Propose a Cause


Yource Bulgaria has always supported and organized various Charity initiatives, as the team considers them to be a significant part of Yource Bulgaria’s social responsibility and company culture.  This year the company will be keeping up the spirit of generosity and kindness, but with a different approach - we wanted to make the people even more involved in those events so we invited all friends of Yource Bulgaria to propose...
23 December 2013

Аudit ECCS (EN 15838) at Yource Bulgaria Successful


The final stage of the European Contact Centre Standard ECCS (EN 15838) audit took place in the offices of Yource Bulgaria last week. The audit was successful! Yource Bulgaria  has met all requirements of the ECCS which, as of January 2014, makes it the first Contact Centre in the Balkans to have obtained this challenging standard. According to the auditors Yource Bulgaria is “in the avant-garde of the Contact Centres in Europe with...
20 December 2013

Yource Bulgaria Pre-Christmas Charity Week


The big family of Yource Bulgarians is wrapping up a rather special Charity-inspired week only a couple of days before the most magical holiday of the year. Four different initiatives took place in the offices of the company this week. Much needed consumables and toys were bought for the Pediatric Oncology Department at the University Hospital "Tsaritsa Yoanna – ISUL” with the donations of both employees and management and were...
4 December 2013

Pre-Audit ECCS (EN 15838) at Yource Bulgaria successful


A Pre-Audit ECCS (EN 15838) took place yesterday at Yource Bulgaria (ECCS is important international standard on quality requirements for customer contact centres). The offices of our company hosted the visit of the auditor whose aim was to acquire more in-depth knowledge of Yource Bulgaria and to plan the upcoming Certification audit. The pre-audit was successful! The management would like to express their gratitude and respect to all friends of...
18 September 2013

Yource Bulgaria celebrating the International Contact Centre Week for a second time


The time between September 10th and September 17th was again dedicated to celebrating the International Contact Centre Week. The offices of Yource Bulgaria hosted various events, among which a Sweet Day with a Smile Attitude, a Trashball tournament (‘basketball’ with paper balls and trash bins) and a Hat Day when all employees brightened up the office atmosphere by wearing a funny hat. The main focus of the week was the Yource...
23 August 2013

Yource Bulgaria to take part in a job-fair in Sofia


Yource Bulgaria is scheduled to participate in the event “Career in Bulgaria. Why not?”. The job fair will take place on September 12th in The Inter Expo Center – Sofia, Bulgaria.  In 2012 the event was under the patronage of the President of Republic of Bulgaria – Rosen Plevneliev.  During the job-fair Yource Bulgaria will present itself in a new and innovative way and interested candidates (mainly people with...
23 July 2013

Recertification of ISO 9001: 2008 of Yource Bulgaria successful


An ISO Recertification audit took place in Yource Bulgaria last week. The auditors visited Yource Bulgaria’s office in Sofia on July 18th and the office in Veliko Tarnovo on July 19th. The result of these visits is more than satisfactory – The Recertification of ISO 9001: 2008 of Euroccor is successful!   We would like to use this opportunity to say a huge Thank You to our wonderful team of professionals – it was you and...
17 July 2013

ISO Recertification audit taking place in Yource Bulgaria


An ISO Recertification audit will be taking place in Yource Bulgaria on July 18th and July 19th.   The auditors will visit both offices of Yource Bulgaria in Sofia and in Veliko Tarnovo. The Sofia office will welcome the specialists on Thursday, whereas the office in Veliko Tarnovo will be hosting the audit on Friday.