Our Blog

Ever since the start of the charity campaign launched by Idea In Action, Yource Bulgaria's friends have been avid supporters of this noble act of kindness. The mission of Idea In Action combines charity with environmental awareness and quite naturally drew us in as a Green-Thinking and Socially Responsible team. By doing something as simple as collecting plastic caps we can actually make the lives of orphaned children at least a bit...

Yource Bulgaria took part in a charity relay race last Sunday. The event took place in Business Park Sofia and was called "Business Run" . Over 100 teams from various companies and organizations supported the project focused on fundraising for developing Centres for Maternal and Child Health in Bulgaria under the slogan of “Best start for every child” . The cause is a partnership established between UNICEF and Postbank. Our...

March 31st was the day of the first Yource Bulgaria Charity event for this year. Training room “Pirin” hosted the Charity Food Sale – an event, aiming to support the “Dechitsa” foundation in their mission of making the life of orphaned children a bit easier by buying various supplies & appliances for them. Many Yource Bulgarians volunteered to participate in the event by preparing a home-made meal – for...

The results of Yource Bulgaria’s “Propose a cause” initiative are out. First of all, we would like to thank all friends of Yource Bulgaria for being so active and proposing so many causes!  The one that got the most votes was proposed by our colleague Denitsa Encheva from the HR department – she is a volunteer at the “Dechitsa” foundation. This is an organization helping orphaned children in institutions...

Yource Bulgaria has always supported and organized various Charity initiatives, as the team considers them to be a significant part of Yource Bulgaria’s social responsibility and company culture.  This year the company will be keeping up the spirit of generosity and kindness, but with a different approach - we wanted to make the people even more involved in those events so we invited all friends of Yource Bulgaria to propose...

The final stage of the European Contact Centre Standard ECCS (EN 15838) audit took place in the offices of Yource Bulgaria last week. The audit was successful! Yource Bulgaria  has met all requirements of the ECCS which, as of January 2014, makes it the first Contact Centre in the Balkans to have obtained this challenging standard. According to the auditors Yource Bulgaria is “in the avant-garde of the Contact Centres in Europe with...

The big family of Yource Bulgarians is wrapping up a rather special Charity-inspired week only a couple of days before the most magical holiday of the year. Four different initiatives took place in the offices of the company this week. Much needed consumables and toys were bought for the Pediatric Oncology Department at the University Hospital "Tsaritsa Yoanna – ISUL” with the donations of both employees and management and were...

A Pre-Audit ECCS (EN 15838) took place yesterday at Yource Bulgaria (ECCS is important international standard on quality requirements for customer contact centres). The offices of our company hosted the visit of the auditor whose aim was to acquire more in-depth knowledge of Yource Bulgaria and to plan the upcoming Certification audit. The pre-audit was successful! The management would like to express their gratitude and respect to all friends of...

The time between September 10th and September 17th was again dedicated to celebrating the International Contact Centre Week. The offices of Yource Bulgaria hosted various events, among which a Sweet Day with a Smile Attitude, a Trashball tournament (‘basketball’ with paper balls and trash bins) and a Hat Day when all employees brightened up the office atmosphere by wearing a funny hat. The main focus of the week was the Yource...

Yource Bulgaria is scheduled to participate in the event “Career in Bulgaria. Why not?”. The job fair will take place on September 12th in The Inter Expo Center – Sofia, Bulgaria.  In 2012 the event was under the patronage of the President of Republic of Bulgaria – Rosen Plevneliev.  During the job-fair Yource Bulgaria will present itself in a new and innovative way and interested candidates (mainly people with...