Our Blog

The European's commission job mobility portal Eures has chosen Yource Bulgaria as an example how easy and professional finding a job within EU and Bulgaria can be. In their short movie "Your first EURES job" our colleague Desirée’s shares her experience with Yource Bulgaria in order to help young people from all over Europe making the decision to live and work in Bulgaria. Our HR Manager explains how easy and...

This year we are meeting you again on the Emigration Fair in Expo Houten, the Netherlands. The 22nd edition of the Fair takes place on Saturday 10 and Sunday 11 February 2018 in Expo Houten and this year focus theme is “Contact Center Jobs Europe”.   This event is organized in cooperation with EURES, who will have a stand on the fair and where you can obtain more information on working abroad.   The Emigration Fair has been...

On October 12th 2017 Yource Bulgaria has realized a new strategic change of ownership by joining forces with MIFRATEL Group. Mifratel is established in 2002 and is the second largest contact center group in the Benelux. The company operates on both Belgian and Dutch contact center markets, which are very competitive, dynamic and subject to constant change. Sharing the same values and business philosophy, both Euroccor and Mifratel through this...

If you impress your interviewers, you'll improve your chances of landing the job you really want. No matter how good your people skills may be, interviews are always a stressful time. You're meeting a group of people you're unfamiliar with; you don't know what they like or what they're looking for, no matter how much you prepare. However, these 7 tips will help you impress your interviewers--regardless of who...

It’s finally time again for our Team Building 2017. Every year, no matter if it’s Rafting (like last year), Quest games or just get together, our team buildings are always memorable. Apart from getting to know each other better and making new friends we definitely know how to have a lot fun! Another day full of fun, games, laughter and just good mood is ahead of us –  Yource Bulgaria Team building 2017! This year we will go...

The New Year started with great news for us at Yource Bulgaria We are very proud to announce that for third year in a row we have fulfilled the European Contact Center Standard - EN 15838 requirements, remaining the only ECCS certified Contact Center in Bulgaria. Developed in response to a European Commission mandate, the EN 15838 standard aims to encourage the development of CCC services that are not only effective, high quality and...

Today we are happy and grateful that Denitza Koeva, currently holding the position of Deputy Contact Center Manager, has accepted our CEO's offer to promote her to Contact Center Manager, effective January 1, 2016.  In her current role, Denitza has proven many times over her ability to take firm yet well-reflected decisions, to lead by example, skill and knowledge and negotiate successfully with potential and actual clients, as well as...

Today, 8th of May, the extension of line 1 of the Sofia subway will be a fact and the subway will be reaching our office and Business Park Sofia. The underground access is within walking distance (150 m) of our office. The total cost of the project amounts to € 44M and the new segment will be used by more than 42,000 people on a daily basis. It will facilitate and shorten the daily travelling of our employees substantially.

This week Yource Bulgaria was undergoing its first EN 15838:2009 (ECCS) annual surveillance audit. For 2 and half days Mr. Rulev from SGS was checking how compliant we are in our work to the standard’s requirements. We are proud to announce that Yource Bulgaria was confirmed as completely compliant with the strict requirements of the EN 15838 standard and therefore well established in providing a high quality service to its clients. Mr....

In regards to Yource Bulgaria’s ISO 9001: 2008 standard certificate , a controlling audit took place at the offices of the company in the towns of Sofia and Veliko Tarnovo. The dates of the audit were September 11th and 12th.  The audit was held by an external company – “Intertek” – and was completed successfully! The management would like to thank all friends of Yource Bulgaria for their continuous...